1. Information We Collect
When you use Mission Mobile Detailing's services or website, we may collect the following information:
- Contact Information: Name, email address, phone number, and service address when you book an appointment or contact us.
- Vehicle Information: Make, model, year, and color of your vehicle for service purposes.
- Payment Information: Credit card or payment details processed through our secure third-party payment processor. We do not store full card numbers on our servers.
- Usage Data: Pages visited, time on site, browser type, and device information collected through Google Analytics (GA4).
- Location Data: General geographic area based on your IP address to provide relevant service area information.
2. How We Use Your Information
We use the information we collect to:
- Schedule and perform detailing services at your location
- Communicate with you about your appointments, service updates, and promotions
- Process payments for services rendered
- Improve our website and services based on usage patterns
- Respond to your inquiries and provide customer support
- Send occasional marketing emails (you can opt out at any time)
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, scheduling software, and analytics tools that help us operate our business.
- Legal Requirements: When required by law, subpoena, or other legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit and secure storage practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. Google Analytics collects information such as pages visited, session duration, and general geographic location. This data is aggregated and anonymized. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Your Rights
Under California privacy laws (CCPA), you have the right to:
- Request access to the personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
7. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy, contact us at: